Role: Technical Lead, Managed Security Engineering – MSS
Location: Melbourne (Hybrid, on-site a few times a week)
Salary: Up to $170k + super (flexible for the right candidate)
Start: Within 4 weeks for customer onboarding
Career Progression: Opportunities available
Ideal Background: Senior Network Engineer or current Lead/Manager
Relevant Referrals: Fujitsu, Dimension Data, Big 4.
Key Responsibilities: - Lead the migration of MSS workloads and provide 4th level support across security, network, cloud, and more.
- Mentor team members and drive continual service improvement.
- Collaborate with Sales & Professional Services for pre-sales and project opportunities.
- Guide clients through onboarding and provide thought leadership on technical discussions.
- Oversee tools like Azure, PRTG, and Auvik, ensuring they align with best practices.
Technical Requirements: - Network Security Architecture: Expertise in designing and securing networks.
- MSS Experience: Manage and migrate workloads within a managed service environment.
- Tools & Platforms: Azure, PRTG, Auvik, Splunk.
- Problem Solving: Identify and remediate complex infrastructure issues.
- Pre-Sales & Consulting: Identify opportunities and collaborate with Sales teams.
- Leadership & Mentoring: Lead technical discussions and mentor junior team members.
Key Skills & Certifications: - PCNSE (Palo Alto) certification (current & recent).
- CCNP/CCIE, Azure Security, RHCE, Splunk Admin/Architect (desirable).
- CISSP, CISM, SABSA Foundation (desirable).
Soft Skills: - Strong communication, leadership, and mentoring.
- Customer-focused, proactive, and adaptable.